Managing Violence & Lone Working Issues
Overview
A session providing guidance on the management of
violence and lone working by a former police
regional personal safety & public order trainer.
The event will be held at Writtle College, Chelmsford
13th October from 2pm until 4 pm, where a light lunch will be
provided from 1pm onwards.
For details on how to find the Writtle College visit our
Venue information page.
What's in it for me
This session has been developed to advise on how to effectively
manage violence & lone working risks. Topics to be covered
include:
- Key definitions on 'lone workers' & 'work related
violence'
- Statistical overview on 'Violence at Work'
- The European Social Charter Agreement on Workplace Harassment
& Violence
- Identifying risks in lone working & violence to all
staff
- Standard Risk Assessment v Lone Worker Risk Assessment
- The 'Dynamic Risk Assessment'
- Effective control measures for lone working, violence &
aggression
- The practicalities of lone worker protection - making it
work
- Case studies on common lone working situations
- Case law related to 'violence at work'
Who should attend?
Anyone who wants to learn more about how to effectively manage
violence and lone working risks.
Speakers
Name Patrick Donovan, Director of
Operations, CMS Training Ltd
A former police regional personal safety & public order
trainer and Security Manager for Wembley Stadium, Patrick began
specialising in conflict resolution & personal safety training
in 1995.
He has worked with over 50 local authorities across the UK to
develop safe lone working, conflict management and personal safety
practices. He has also worked extensively in the commercial
sector, in particular the retail and aviation industries and has
worked with airlines across the globe to tackle issues of 'air
rage' whilst also developing projects with the UK Department of
Transport in this key area.
Patrick became Director of Operations for CMS Training in 2003
and has helped to develop a wide range of training solutions
related to the management of work related violence. He is still a
practising trainer and college lecturer, and achieves extremely
high ratings from independently verified feedback.
What you need to know
A FAQ section has been provided
on this Branch website which should help answer your questions.