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Retail refurbishment: fitting safety into shops

27 October 2011

This is a summary report of this networking event, held on 22 September 2011 at Daventry.  

We are grateful for the support of the National Association of Shopfitters (NAS) who assisted in the preparation and publicity for the event.  Over 100 people attended, drawn from a wide cross-section of those involved including retail clients, contractors, shopping centre operators, advisers like CDM Coordinators and also the HSE. 

The organisers would like to thank all the participants for their willingness to take full part and share their views and experience in a constructive manner.

Although the national economy is in the doldrums retailers are continuing to refurbish their stores to maintain them as inviting and attractive places to shop.  Doing this safely, involving many trades and contractors whilst often continuing to trade, poses substantial challenges for all the parties involved.  We set out to explore these challenges and look for sound ways of tackling them. 

The presentations are all linked from here; click on the presenters' names to see their presentations.

Robert Hudson, Chief Executive of the NAS, opened the meeting by reviewing the challenges for all the parties involved and the approach being taken by the NAS.  This includes the aim of having all work carried out by contractors and staff who are qualified, competent and safe. Additionally, click here to download the NAS DVD “Shopfitting Safely”.

The next presentation by David Ackerley, Chair of IOSH Construction Group, drew on his experience of CDM Coordinator work and focussed on planning and the need to get the flow of information right.

We then had four presentations from practitioners, each considering a different aspect of store refurbishment activities:

Clive Johnson of Land Securities covered the client's view.

Robert Langley of Cathedral Interiors looked at the interface with shopfitters from their perspective.

Dean Dixon of Home Retail Group considered the challenges presented by the need to maintain fire safety during  refurbishment works.

Mark Rycraft of the Middleton Grange Centre in Hartlepool gave the perspective of the shopping centre operator (we have not been able to include some video clips in this download).

There were then lively round table discussions.  Every table was asked to consider “what do you think is the most serious block to improving revamp safety? And, to overcome it, what needs to be done and by whom?  The summary of the points made is given here.  We did not restrict the feedback to one point per table as there seemed to be so many valid points to be made.

Martin Johnson of Kuehne + Nagel then gave a wide-ranging presentation on environmental considerations.   He picked up another aspect of planning, the new Site Waste Management Plan requirements and how they apply to shopfitting and store refurbishment activities.  Martin drew attention to several useful internet resources; the links are given below.

Finally, as “work in progress” John Lacey described the work of a working group considering the risks and precautions for automatic powered gates.  They are widely used in places like store back yards and have been the cause of recent fatal accidents.

Waste Management Links

The following links may be useful for safety practitioners with responsibilities in Retail and Distribution. By using these links, you will move to external sites. IOSH and its Retail and Distribution Group are not responsible for the content of external internet sites.

Waste Contractor Searches

Waste Directory

Lets recycle

Environment Agency

RIBA Handbook of Sustainable Refurbishment

RIBA publishing

Hierarchy guidance

Waste Hierarchy

Advice on Site Waste Management Plans

Netregs

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