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Connect Issue 27
06 July 2009

 

Welcome to the latest issue of Connect

Hello, and welcome to another issue of Connect.

It seems at the moment as though all things reminding us of summer have been affected in some way by workplace health and safety…

The recent UK heat wave has had many of you in a sweat trying to dig out your thermal comfort risk assessments. And iPods, the essential epitome of English summertime, has had some of its staff struck down by swine flu.

Away from recovering ball boys, heat rashes and Apple products is news that IOSH has moved quickly to offer a free job hunting workshop at The Grange to help members currently looking for work. This five-hour workshop, in collaboration with Hays Health and Safety, could prove invaluable for those wanting to gain a competitive edge in today’s tough job market.

In this issue of Connect, we coincide the announcement of the free workshop with the second in our series of good practice articles on job hunting – this time on interview skills and techniques.

We also talk to Mark Daniels, Head of Health and Safety at the National Trust, who tells Connect about getting the right balance between conservation, access and safety at some of the UK’s best known, and loved, buildings, countryside and stretches of coastline.

For our On the Record feature, we hear from Stephen Green, at the Association of Colleges, about what lessons we can learn from violent attacks in US schools and how real the risk is in the UK.

As well as news and features, we have all the latest branch and group events. Keep an eye out for our Training Roadshow, which will be coming to a venue near you soon, as well as ways to book your ticket for this September’s National Safety Symposium.

Thanks for reading, and if you want to be featured in one of our articles, or would like to express an opinion about Connect, then please drop me a line.

Shaun Gibbons
e-Editor, IOSH.



Good practice: interview tips

In our second article to help members currently looking for a new job, we look at how to prepare for an interview

Headlines

  • Seven per cent of the interviewer’s opinion of you is formed by what you say – the rest is judged on how you look, act and sound
  • Research, research, research – preparation is the key to performing well in interviews
  • One common mistake candidates make is to talk too much and not listen enough

So, you’ve spent several hours making your CV stand out and news comes through that you’ve been selected for an interview. What now? Here are some practical tips on what to do, and what not to do, when being interviewed.

Research

Before an interview, it’s vital that you spend as much time as you can researching the organisation. Look at its website to find out how health and safety is profiled, as well as learning the company’s more detailed current policies. If you know who you’re meeting, try doing some background information on the individual – there could be some common ground that would make an interesting conversation point. Make sure you can talk confidently about changes in health and safety legislation over the past 12 months. You might also want to ask the organisation for literature such as annual reports and internal policy documents that aren’t on its website.

Know your strengths

An interview offers the chance to really sell yourself and you need to be able to clearly demonstrate why you’re the best candidate for the job. Before you walk into the interview, make sure you’ve a clear idea of what your three biggest achievements have been at work. Be prepared to discuss your key strengths in detail – and remember, have specific examples in mind.

Ask questions – and listen!

You don’t want your interview to be like a police interrogation and asking questions will give you an opportunity to guide the interview towards your best points. It may seem obvious, but another important tip is to listen to the question the interviewer has asked you. All too often, people don’t listen properly and, as a consequence, give answers which are irrelevant. A lot of candidates use the time the interviewer is talking to prepare their next answer. If you haven’t been listening properly, it will be obvious.

React to your interviewer

An interviewer will subconsciously give you a lot of information on how to behave which you should use for the rest of the interview. Look out for things like their style and pace, and try to match it. Let them know you’re paying attention by making insightful comments. Remember to hold eye contact for a fraction of a second longer than feels comfortable. You don’t want to stare, but equally you don’t want to appear submissive or give the impression that you have something to hide.

Be punctual

A pretty obvious statement, but you’d be surprised how many candidates get this wrong and arrive late. In an ideal world, interviews are arranged with plenty of time to spare but this often isn’t the case, so a bit of juggling may need to happen depending on your current work or home life commitments. Make sure you give yourself enough time to find the organisation’s premises with a good 10 minutes to spare. Punctuality shows good time management and a positive approach to the role.

Don’t waffle!

One of the most common mistakes is for candidates to talk too much in an interview. Too much information, particularly personal information, shouldn’t be discussed during an interview. It’s important to listen to the question and answer as accurately and to the point as possible.

Rehearse

Try and spend time rehearsing your answers. If you’ve researched the organisation properly, and have matched your skills and knowledge to the job description, you can pretty much anticipate what questions you’re likely to be asked. As well as rehearsing your answers, try visualising yourself in the interview: think positively about the whole interview from the first handshake through to leaving the interview room. Positive visualisation can not only help you prepare better, but can also quell any nerves.

Adapt

Many organisations now conduct competency-based interviews, so you may need to alter your interview technique in order to be successful. Unlike a traditional interview that focuses on skills, knowledge and education, a competency-based interview highlights personality traits, examines competency and assesses how you would fit with the business. If you’re invited to a competency-based interview, you’ll be asked to relate your answers to real life experience.

Second interviews

At the second interview stage, interviewers will want to find out if you really know your stuff, so make sure you can speak at length about your skills and experiences. If a second interview ends without an offer, try to close the deal by asking ‘What’s the next step in the process?’ and ‘When can I expect a response?’.

Feedback

Performing well in interviews is like most things – the more practice you get the better you become. Ask for detailed feedback so you can work on your technique.

Finally, persevere!

Don’t be disheartened if you aren’t offered the first job you’re interviewed for. Although it’s a difficult economic climate, employers are still on the lookout for experienced health and safety professionals with strong track records.

Our thanks to Hays Health and Safety who helped with this article.

Factfile

  • Recent workplace research conducted by Hays found that almost everybody (96 per cent) uses the company’s website to research the organisation, but only four per cent make full use of all sources, including annual reports and industry contacts
  • Research carried out by the Beta Research Corporation found the top five skills in demand are: the ability to work as part of a team, the ability to learn quickly, presentation/verbal skills, multi-tasking and time management

IOSH event

Free recruitment advice workshop for IOSH members – Wednesday 9 September, The Grange, Leicester

Links

Hays Health and Safety

SHP4Jobs


Spotlight: in safety we Trust

The National Trust cares for more than 350 buildings and gardens, over 245,000 hectares of countryside, plus more than 1,100 kilometres of coastline. With more than 3.5 million members, it’s the largest charity membership organisation in the country. Connect spoke to Mark Daniels, Head of Health and Safety, on how the Trust looks after historic buildings and countryside throughout England, Wales and Northern Ireland while keeping them safe…

“It’s difficult trying to find the right balance between conservation, access and safety. People visit these places because they’re special and if you impose a modern safety environment with signage and fences everywhere then it takes away the whole purpose of conserving them and detracts from visitors' enjoyment – yet doing nothing isn’t an option either.

“There aren’t necessarily any simple solutions – each site is different and we have to find the best options for that particular place.”

Around 15 million visitors come to National Trust properties every year. When they enter any of the sites they’re given information on the significant risks they’re likely to encounter, for example uneven ground or falls from height.

“Visitors have to remember that they're stepping onto an historical site, and while we do all we can to prevent accidents they have to exercise some personal responsibility and supervise their children properly.”

The Trust has over 5,000 full-time employees and 52,000 volunteers who offer their time in all sorts of ways – from room stewards in stately houses to carrying out conservation at countryside properties to taking part in working holidays. The Trust’s approach is to provide volunteers with the same safety standards as paid staff.

As well as its stately homes and historic sites, the National Trust also looks after stretches of coast and countryside, including the Farne Islands off the coast of Northumberland.

“A particular challenge we face is how we go about ensuring the safety of the people who work there. They live on the island for most of the year and easy access to the mainland isn’t always available.

“The work they do can involve some risks – from use of small boats, working in bad weather, to counting seals and being dive-bombed by Arctic Terns in the breeding season!

“But with any of our properties or sites, you have to provide solutions that are reasonable, appropriate and cost effective. Sometimes if you do everything by the book it’s not going to work and health and safety can become discredited in some way.”

In 2008, the press accused the National Trust of health and safety paranoia after a number of old trees were cut down following advice from experts. Mark said:

“This is an extremely sensitive area for the Trust because we’ve had two tragic incidents in recent years in which children were killed by a falling branch or tree in bad weather, so we have assisted the authorities in their investigations and reviewed our procedures.

“We’ve had procedures in place for tree safety management for more than 20 years and it’s something we’ve always taken seriously. But a balanced approach has to be taken given that we own around six million trees. Our decisions to fell trees are taken from in-house surveys, which are often backed up by external advice, but we always try to avoid unnecessary felling or pruning.”

The National Trust’s approach to tree safety management is based on zoning areas into five different levels of usage. The frequency and regime of inspection is dictated by the extent and type of public access. Most other landowning organisations take a similar line.

“But even with this approach, trees are living things and can still fail unpredictably – unfortunately it’s something that can’t always be avoided unless we adopt precautions that are disproportionate to the overall level of risk.”

Sir Simon Jenkins, Chairman of the National Trust, said in 2008 that the organisation needed “more risk, less health and safety”. Mark comments:

“Our approach has always been to balance safety with other principles, such as not affecting people’s sense of freedom and adventure or restricting access. It’s perfectly reasonable that people should be exposed to a certain amount of risk and they shouldn’t be cocooned in a countryside environment.”

Mark literally fell into health and safety after being on the wrong side of an accident in his days in the Merchant Navy.

“Being flown back to the UK with a broken leg, after a loading operation didn’t go to plan, probably sowed the seed for my interest in health and safety.

“I’ve been in health and safety since 1984 and I’ve never looked back. Since working for the Trust the variety of issues I’ve dealt with has been unparalleled – there’s always such a range and complexity of problems, and it’s a real privilege to have access to unique historic sites.”

Factfile:

  • Mark has been a member of IOSH for almost 20 years and is on the Rural Industries Group committee
  • The National Trust was founded in 1895 by three Victorian philanthropists – Octavia Hill, Sir Robert Hunter and Canon Hardwicke Rawnsley
  • Prince Charles became President of the National Trust in 2003

Link:

The National Trust


Quote me

IOSH gets its message across…

BBC news online

IOSH president Nattasha Freeman gave her reaction to the latest HSE figures which show that the number of people killed at work last year had fallen to a record low. She told the BBC:

“Health and safety isn't just mindless bureaucracy, brought in to make life difficult or prevent us enjoying our lives. It’s about preventing true tragedy that destroys lives.”

Birmingham Post

Nattasha also spoke to the Birmingham Post about the HSE’s figures. She said:

“Health and safety isn't about five-page guides for using Pritt Sticks, or requiring goggles when putting up Blu-Tack.

“Health and safety professionals’ efforts are focused on preventing the toll of death and serious injury at work, at stopping the things that cause the loss of life reported in these statistics.”

Hull Daily Mail

New figures from the HSE show that men are twice more likely to be hurt in the workplace than women. As part of National Men’s Health Week, IOSH president Nattasha Freeman urged men to take more care. She said:

“The statistics are quite stark and show men really do need to think more carefully about their health and safety at work.

“It’s important that male workers, who are clearly at significant risk in the workplace, listen to and act on health and safety advice they are given. Fooling around or taking a short cut might seem clever at the time, but it will eventually catch you out, quite possibly with tragic results.”

Burton Daily Mail

IOSH immediate past president Ray Hurst hit back at accusations that this year’s Overseal gala parade in Derbyshire was cancelled due to ‘health and safety red tape’. Ray told the Burton Daily Mail:

“It’s yet another case of ‘if in doubt, blame health and safety.’ This is lazy, unfair but, sadly, not uncommon. Health and safety is there to assess risk and help keep people safe – not to stop things from happening.”

Leicester Mercury

IOSH president elect John Holden responded to a number of reader letters in the Leicester Mercury about whether the city’s Bradgate Park is safe for children to play in. He said:

“Health and safety isn’t about bureaucracy but about keeping people safe, enabling them to enjoy life, not hide away from it.

“Children shouldn’t be wrapped up in cotton wool but be allowed to encounter low level danger and learn to take risks to equip them for life. Common sense is required, as well as an assessment of risks and sound decisions on what’s needed to allow an activity to take place – safely.”

Workplace Law Network

Every year in the UK, 7,000 people contract asthma that’s either caused by work or made worse by it. IOSH president Nattasha Freeman told Workplace Law Network of the need for employers to do more to protect workers. She said:

“Employers have a legal duty to make sure they prevent their workers from being exposed to substances that can harm health. Where they can’t do this, then they should provide personal protective equipment.

“Respiratory diseases kill one in five people in the UK, and ruin many more lives. We need to do more to prevent people developing asthma and other respiratory diseases. Health and safety professionals can help employers ensure their workforce doesn’t develop these unpleasant diseases.”

HR Review

UK employers have been told to take steps to prevent a stress epidemic. IOSH president Nattasha Freeman explained that workers need help to deal with the demands of their job, particularly in the current economic downturn. She added that work-related stress could leave people out of employment for long periods of time. She told HR Review:

“Being out of work isn't good for your health, so we need to encourage employers to do more to prevent stress from striking in the first place.”


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